My JUULpod is leaking when I use it?

Minor leaking from your JUULpods is not uncommon during use and shouldn’t persist under normal use by following suggested drawing tips. If your JUULpod is leaking slightly, you can continue to use it, but wipe off the juice before inserting back into your JUUL device. Leaking can occur when the juice is pulled up into the air path due to one of the following reasons :

• Puffing aggressively on the mouthpiece – try puffing more gently.
• Squeezing or biting the JUULpod as you puff – relax your mouth on the mouthpiece.
• Squeezing the wide sides of the JUULpod when you insert it – place your fingers on the outer edges of the hard plastic mouthpiece as you click into place.
• If you encounter an excessively leaky JUULpod or continue to experience leaking after making these adjustments, please contact the JUUL Care team.