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FAQs

/FAQs/

What is in JUULpod Juice?

After years of research, JUUL Labs developed its proprietary e-liquid formula, which is mixed under strict quality controlled processes utilizing industry leading U.S. partners.

Our ingredients include glycerol, propylene glycol, natural oils, extracts and flavor, nicotine and benzoic acid.

Glycerol and Propylene Glycol have commonly used humectants in vaporization liquids, and also used in a number of […]

Can I refill my JUULpods with juice?

To maintain product quality, JUULpods are not designed for refills nor re-use and are meant to be disposed of once they are empty.

My JUULpod is leaking when I use it?

Minor leaking from your JUULpods is not uncommon during use and shouldn’t persist under normal use by following suggested drawing tips. If your JUULpod is leaking slightly, you can continue to use it, but wipe off the juice before inserting back into your JUUL device. Leaking can occur when the juice is pulled up into […]

How many puffs can I get on a full charge?

Depending on your use, a full charge will last about as much as one JUULpod. One JUULpod is about 200 puffs.

My JUUL is not charging?

Make sure your JUUL charger is connected to an adequate power source and that the device is making a secure connection to the charging base. Before contacting the JUUL Care team, please also try cleaning the charge contacts on the device as well as the charging base itself using a dry or slightly moistened Q-tip. If […]

My JUUL is not producing Vapor?

Please try using a q-­tip dampened with a tiny bit of rubbing alcohol (squeezing off any excess first) to clean the contacts on both the pod and inside JUUL where the pod is inserted. This should restore the connection between the pod and the device if any moisture has got on them.
There may be […]

Humidor Care

If you are planning on keeping your cigars for longer than 1-2 weeks, you will need a humidor. Cigars must be kept below the maximum temperature of 73°F (23°C) and between 65-72% humidity. Ideal conditions are 70°F (21°C) and 70% humidity.

Proper cigar storage is crucial. If you do not store your cigars properly you may […]

Sheldon Black

SHELDON BLACK DESIGNS ® specializes in the development and production of technically based, premium, handblown glass smokeware. The SHELDON BLACK ® family of master glassmakers serves to enhance smoker pleasure by creating innovative pipe forms that are specifically designed to enhance the character of the finest smoke. SHELDON BLACK ® offers clients an all-inclusive […]

Medicali

Our team at Medicali Glass strives to manifest a Higher Purpose in the form of impeccable production standards along with excellent customer service. Based in Southern California, our products are created completely in-house from start to finish. Our mission is to maintain exceptional quality designs while continuing to innovate and evolve. Medicali strives to be […]

RooR

Unique pieces of glass

Nearly two decades ago the glass blower Martin Birzle began to develop hand-blown water pipes for some friends. Today, the individualist and artist puts his team under the name ROOR unique products from world-class here.

The fascinating combination of function and design make ROOR waterpipes and accessories to the most sought-after cult objects […]